Support Resources
Let's help you find the answers you need.
How to reach us
That's why we're here!
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If you are an event registrant or donor: please contact your institution.
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File a ticket in your admin console
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Send an email for platform or signature events support
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When all else fails: call 610-810-1550
AlumnIQ Platform
We keep our docs updated as new features ship and mistakes are corrected. Start there!
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Read the announcements for recent training video recordings
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Keep an eye out for the quarterly newsletter
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Need to get your hands on compliance paperwork?
Signature Events System
For the most powerful and best-suited-for-higher-ed major events system help, look here.
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Access the Help Center in your admin console for TONS of resources
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Keep up with the announcements
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Need to get your hands on compliance paperwork?